The Universal Yellow Brick Road: Journey Maps and 4 Steps to TransformationEveryone is talking about Customer Journey these days. In fact, according to The Ultimate List of 119 Most-hated Business Buzzwords, it has…May 23, 2021May 23, 2021
Why Thanos Was Wrong: Change and Its Inevitable Resistance“I know what I must do. I will shred this universe down to its last atom and then, with the stones you’ve collected for me, create a new…May 23, 2021May 23, 2021
